DISASTER MEDICINE No. 2 •2026

doi: 10.33266/2070-1004-2026-2

Original article

Integration of Operational Work of the Operational Administrative Service of the Moscow City Health Care Department into the “Safe City” System

Veklich A.V. 1, Gumenyuk S.A. 2

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1 Moscow Territorial Scientific and Practical Center for Disaster Medicine (TSEMP) of the Moscow City Health Department, Moscow, Russian Federation

2 Federal Center for Disaster Medicine of the National Medical and Surgical Center named after N.I.Pirogov of the Ministry of Health of the Russian Federation, Moscow, Russian Federation

UDC 614.88(470-25): 614.86

P. 24-29

 

Summary. The purpose of the study is to evaluate the effectiveness of the integration of the operational work of the Operational Administrative Service of the Moscow Department of Health into the “Safe City” system and to develop recommendations for adapting this model for implementation in other million-plus cities of the Russian Federation.
Materials and methods of the study. The research materials include internal reports from the Emergency Response Department of the Ministry of Health for 2017–2021; regulatory legal acts governing the organization of the Service; and documented data on the Service’s performance in emergency situations.
Research methods include statistical and content analysis, expert assessment, and systems analysis.
Results of the study and their analysis. The study revealed that the phased formation of the Operational and Administrative Service of the Moscow Department of Health and the introduction of standardized algorithms for responding to requests, as well as checklists for duty officers, significantly improved the process of making management decisions. This contributed to improving the safety of citizens and their satisfaction with the quality of medical services as part of the integration of the Operational and Administrative Service of the Moscow Department of Health into the Safe City system. 

Key words: emergency response system, emergency situations, megalopolis, operational management service, operational response, Safe City system

For citation: Veklich A.V., Gumenyuk S.A. Integration of Operational Work of the Operational Administrative Service of the Moscow City Health Care Department into the “Safe City” System. Meditsina Katastrof = Disaster Medicine. 2026;2:24-29 (In Russ.). doi:10.33266/2070-1004-2026-2-24-29

 

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The material was received 03.08.25; the article after peer review procedure 10.04.26; the Editorial Board accepted the article for publication 16.06.26
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